FAQs - Brittne Babe
I completed my purchase but I did not receive an email!

Workout guides are online programs and are not emailed.

Please log into http://www.brittnebabe.com/my-account/ with your username and password, to view your program and downloads. It will be located under dashboard.

Click here for the size chart

Swimwear is blend of Lycra and Spandex, and sizes may vary per style.  The Size Chart and photos should be used as a reference only. All swimwear is final sale. Please contact customer service with any questions before your purchase at swim@brittnebabe.com

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I’ve just purchased my guide, but I cannot find the video

Please be certain to scroll the entire program to find video demonstrations.

Please also make certain to download your pdf’s to the Adobe Acrobat app or Adobe reader to save your file and ensure the best use of your program.

Please also make certain all browser windows are closed. Internet access is required.

What is the 21 Day Challenge?

The idea of the 21 day challenge is to give you a general idea of how to eat and train. The 21 day challenge guide instructs customers how to make better food choices to either lose, gain or maintain healthy weight. The 21 Day Challenge includes a complete 3 week training program that includes all muscle groups, quick and healthy recipes and a food/supply shopping list (vegan and vegetarian options included).

Where can I learn more about Herbalife Programs?

Email customer service for more information

What happens after I purchase One on One with Brittne Babe?

You will be contacted within 24 hours to set up your initial Skype call. 

All sales are final.

How long will the 21 Day Challenge be available?

The 21 Day Challenge along with all workout guides are subject to change or be removed at any time. Don’t miss out on the fun and get started today!!!

What do I do if I want individual help?

Brittne works with clients one-on-one throughout the week, by email, with clients who purchase her online One on One program only.

All workout guides including, the 21 Day Challenge is to be used independently at your own risk and pace.

Shipping

Brittne Babe Fitness ships within the U.S., and to most countries worldwide, via USPS.

 

Shipping Fees

$7.99 Flat fee for US orders (free shipping on orders over $75)

$10 Flat fee for Canada orders

$15 Flat fee International orders

 

Overnight Shipping

Orders placed before 12 pm EST Mon. – Friday, will go out the next business day for overnight delivery. Any order placed after 12 pm EST Friday, will go out Monday (excluding holidays). Contact swim@brittnebabe.com for more information

Please contact swim@brittnebabe.com if you are looking to rush your order. We will go over express shipping rates for your state/country

 

Processing

You will receive an email that includes your tracking number once your order has been processed.

The processing time for orders is 1-3 business days. Once your order is processed, delivery time within the United States is 2-5 business days, and 7-10 business days internationally. Please keep in mind that during holidays this time may vary. Please email customer service with any questions.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor are we responsible for any extra fees, customs or back end charges once the package has exited the United States. The customer is responsible for any and all customs charges due on delivery of product.
If you would like a signature receipt or your package held at your local post office, please include instructions with your order or contact swim@brittnebabe.com. Brittne Babe Fitness LLC is not responsible for lost or stolen items if it is sent to the address that matches your order.

What is a workout guide?

Brittne’s workout guide(s) is designed to instruct you how she trains daily. The guide(s) includes videos (5-15 seconds each move) that demonstrates how to perform each routine and is not a full on performance video. The Total Body Guide, does not include videos. Internet access is required.

How do I get a refund or exchange a guide?

There are no refunds or exchanges on BrittneBabe.com. We encourage all customers to email customerservice@brittnebabe.com with any questions before making a purchase. We reply to all questions within 24 hours or sooner. All sales are Final

Will I be sent a DVD?

No all guides can be viewed online only. Please log into my account with your username and password to get started. Internet access is required

Will the videos expire with the workout guides I purchase?

There is no expiration for videos with purchase. You can enjoy continuous use and train at any time. Internet access is required.

Is the 21 Day Challenge different from my previous purchase?

Yes, the 21 Day Challenge Volume IV includes new videos and new recipes. To participate in the contest portion, you would need to have purchased the 21 Day Challenge Volume IV at least once.

Can I return or exchange swimwear?

Size chart should be used as a reference only.  All swimwear is final sale. Please contact customer service with any questions before your purchase at swim@brittnebabe.com.  We can help you with size and fit of your suit of interest.

Will the videos expire for the 21 Day Challenge?

Purchases for the 21 Day Challenge starting 2/7/16 will have full use of videos with no expiration date. The 21 Day Challenge can be done at any time at your own pace.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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